Privacy Policy
Effective Date: September 1, 2026
This Privacy Policy explains how MedicareJose.com ("MedicareJose.com," "we," "us," or "our") collects, uses, discloses, and protects information when you visit https://medicarejose.com, request information, schedule an appointment, communicate with us, or use our services.
This Privacy Policy also describes our practices regarding telephone, email, and SMS/text-message communications.
1. Information We Collect
We may collect information that you voluntarily provide through website forms, appointment requests, quote requests, social media inquiries, telephone calls, text messages, emails, or other communications.
Information may include:
Name
Telephone number
Email address
Mailing address
ZIP code
Date of birth or age-related information when necessary to determine Medicare eligibility
Medicare eligibility or enrollment information
Current coverage information
Insurance preferences
Information necessary to assist with Medicare or other insurance products
Records of communications, appointments, and consent
We do not intentionally request complete medical records through this website.
If you voluntarily provide health-related information that is reasonably necessary to evaluate insurance options, complete an application, or assist with enrollment, that information will be used only for legitimate insurance-related purposes and handled in accordance with applicable requirements.
We do not sell personal information to third parties for their independent marketing purposes.
2. How We Use Information
We may use the information we collect to:
Respond to inquiries and requests
Provide Medicare and insurance information
Help you understand available coverage options
Compare plans or benefits that may be available in your area
Schedule and manage appointments
Assist with insurance applications or enrollment
Provide customer service and policy-related communications
Send appointment reminders and service notifications
Maintain records required for compliance purposes
Prevent fraud, abuse, or unauthorized activity
Improve our website and services
Send marketing communications when you have provided the required consent
Connect you with an appropriately licensed insurance agent, agency, or insurance carrier when necessary to fulfill your request
3. SMS, Telephone, and Electronic Communications
When you separately opt in to receive SMS/text messages or other marketing communications, you may receive communications from MedicareJose.com or an appropriately licensed insurance professional concerning your inquiry, appointment, insurance options, or related services.
For SMS communications:
Message frequency may vary.
Message and data rates may apply.
Reply STOP to unsubscribe from SMS messages.
Reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing any insurance product or service.
You may withdraw your consent at any time.
We maintain consent and opt-out records when required for operational or compliance purposes.
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties for their independent marketing or promotional purposes.
Information may be provided to telecommunications providers, messaging platforms, CRM providers, technology vendors, and other service providers only as reasonably necessary to deliver communications or operate our services.
All categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent from use for third-party marketing purposes.
Submitting a general website form does not, by itself, override any separate consent requirements that may apply to marketing calls or text messages.
4. Cookies, Analytics, and Technical Information
Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand how visitors use it, improve performance, and measure marketing effectiveness.
Information collected automatically may include:
IP address
Browser type
Device type
Operating system
Pages viewed
Referral source
Approximate location derived from IP address
Time and date of visits
Website interactions
Some of this information may be considered personal information under applicable privacy laws even when it does not directly identify you by name.
You may control or disable certain cookies through your browser or device settings. Disabling cookies may affect some website functionality.
5. Information Sharing
We do not sell your personal information or share it with unrelated third parties for their independent marketing purposes.
We may disclose information when reasonably necessary to:
Provide insurance information or services you request
Submit an insurance application at your direction
Communicate with insurance carriers
Work with licensed insurance agents or agencies involved in fulfilling your request
Operate our CRM, communications, scheduling, hosting, analytics, and other technology systems
Prevent fraud or misuse
Protect our legal rights
Comply with applicable laws, regulations, subpoenas, court orders, or governmental requirements
Insurance carriers, agencies, and service providers may maintain their own privacy policies and are responsible for their own data practices.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, telecommunications system, or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We may retain personal information for as long as reasonably necessary to:
Provide requested services
Maintain customer and consent records
Meet insurance-carrier requirements
Satisfy legal, regulatory, contractual, and compliance obligations
Resolve disputes
Prevent fraud
Enforce agreements
Information that is no longer reasonably required may be deleted, anonymized, or securely disposed of, subject to applicable retention requirements.
8. Your Choices and Requests
Depending on applicable law and the nature of your relationship with us, you may request to:
Access certain personal information we maintain about you
Correct inaccurate information
Request deletion of eligible information
Update your contact information
Withdraw certain communication permissions
Opt out of marketing communications
To submit a privacy request, contact:
Email: [email protected]
We may need to verify your identity before processing certain requests.
9. Health and Insurance Information
MedicareJose.com provides insurance-related information and assistance and is not a medical provider.
We do not provide medical advice, diagnosis, or treatment.
Information concerning health conditions, prescriptions, eligibility, or insurance coverage may sometimes be necessary to evaluate insurance options or complete an application.
When such information is voluntarily provided, it will be used for legitimate insurance-related purposes and may be transmitted to the insurance carrier, agency, or service provider necessary to process your request.
Nothing in this Privacy Policy should be interpreted as a representation that all information handled by MedicareJose.com is subject to HIPAA. Other federal or state privacy requirements may apply depending on the circumstances.
10. Third-Party Websites and Services
Our website may contain links to:
Medicare.gov
Insurance carriers
Enrollment platforms
Social media services
Scheduling platforms
Payment or communication providers
Other third-party websites
We do not control the privacy practices, security, or content of third-party websites.
You should review the privacy policies of third-party services before providing personal information to them.
11. Medicare and Government Disclaimer
MedicareJose.com is a privately owned, non-government insurance website operated by licensed insurance professionals.
MedicareJose.com is not affiliated with, endorsed by, or connected with Medicare.gov, the Centers for Medicare & Medicaid Services (CMS), the Social Security Administration (SSA), or any federal or state government agency.
We do not offer every plan available in your area.
Any information we provide is limited to the plans we represent or offer in your area. Please contact Medicare.gov, call 1-800-MEDICARE (1-800-633-4227), or contact your local State Health Insurance Assistance Program (SHIP) for information about all available options.
Plan availability, premiums, benefits, provider networks, formularies, service areas, eligibility requirements, and other plan features may vary by carrier, county, ZIP code, and plan.
Enrollment depends on applicable eligibility requirements, enrollment periods, and the plan's contract renewal.
Certain Medicare Advantage plans, including Special Needs Plans, may have additional eligibility requirements.
Certain supplemental benefits may be available only to qualifying members and may vary by plan and service area.
12. Advertising and Social Media Disclaimer
Our website may use or link to third-party platforms including Facebook, Instagram, Google, YouTube, TikTok, or other social media and advertising services.
MedicareJose.com is not a part of Facebook, Instagram, Google, YouTube, TikTok, or other third-party social media platforms and is not endorsed by those platforms.
Third-party company and product names may be trademarks of their respective owners.
13. Call Recording
Telephone calls may be monitored or recorded for quality assurance, training, customer service, documentation, and compliance purposes where permitted by applicable law.
When legally required, appropriate notice or consent will be obtained.
14. Children's Privacy
Our services are intended for adults seeking insurance information and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through this website.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices, or applicable requirements.
When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.
16. Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
MedicareJose.com
Email: [email protected]
Website: https://medicarejose.com/