Privacy Policy, Disclaimers, Terms and Conditions

Privacy Policy

Effective Date: 02/13/2026

This Privacy Policy describes how https://medicarejose.com, MedicareJose.com (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or interact with our services.

This Privacy Policy also includes our SMS and communication disclosures.

1. Information We Collect

We collect only the information that you voluntarily provide to us through website forms, appointment requests, social media inquiries, phone calls, or SMS communications.

This may include:

Name

Phone number

Email address

Mailing address

ZIP code

Basic Medicare eligibility and coverage preference information necessary to provide insurance assistance

We do not collect medical records.

If health-related information is voluntarily provided for insurance application purposes, it is used solely to assist you with Medicare-related plan options and insurance enrollment assistance.

We do not sell your personal information to third parties for independent marketing purposes.

2. How We Use Your Information

We use your information only to:

Respond to your inquiries

Provide Medicare insurance information and plan options

Schedule appointments

Send service notifications

Provide policy updates

Send marketing communications only if you have expressly consented

Connect you with licensed insurance agents or agencies

All SMS communications are sent only to individuals who have provided express written consent.

3. SMS & Communication Privacy

If you opt into SMS communications from us:

Your phone number will not be shared with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Message frequency varies depending on user interaction.

Message and data rates may apply.

You may reply STOP to cancel or HELP for assistance.

We maintain records of opt-in consent as required by applicable laws and carrier regulations.

Consent to receive marketing messages is not a condition of purchasing any insurance product.

By submitting your information through our forms, you agree to receive calls, text messages, and emails from MedicareJose.com and/or a licensed insurance agent at the contact information provided, including through automated technology where permitted by law.

SMS recipients may withdraw consent at any time by replying STOP to any SMS message.

4. Cookies & Website Analytics

Our website may use cookies and analytics tools to improve website performance and user experience.

These tools may collect anonymous technical information such as:

IP address

Browser type

Pages visited

Time spent on site

Device type

Referral source

This information does not personally identify you.

You may disable cookies through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is 100% secure.

6. Information Sharing Policy

We do not sell or share your personal information with third parties for independent marketing purposes.

We may share information only when necessary to:

Submit insurance applications to licensed insurance carriers at your request

Provide requested Medicare insurance assistance

Comply with legal obligations

Protect against fraud or unlawful activity

Work with service providers necessary to operate our communications and systems

Insurance carriers and service providers receiving your information are independently responsible for their own privacy practices.

Text messaging originator opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties for marketing or promotional purposes.

Such information may only be shared with messaging aggregators, communication providers, CRM systems, and service providers strictly for the purpose of delivering communications and operating our services.

7. Your Rights

You may:

Request access to your personal information

Request corrections to inaccurate information

Request deletion of your information, subject to legal retention requirements

Withdraw consent for communications at any time

To exercise these rights, contact us at:

Email: [email protected]

8. HIPAA Notice

MedicareJose.com is not a healthcare provider.

We do not collect or store medical records as a healthcare provider.

If health information is voluntarily provided for insurance application or coverage assistance purposes, it is used solely for assisting with Medicare-related coverage options and may be shared only with the selected insurance carrier or licensed insurance agency as necessary to process your request or application.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

10. Government and Advertising Disclaimer

MedicareJose.com is a privately owned insurance agency website operated by licensed insurance professionals.

We are not affiliated with, endorsed by, or connected to Medicare, CMS, SSA.gov, or any federal or state government agency.

MedicareJose.com and its participating sales agencies may represent Medicare Advantage, Medicare Supplement, and Prescription Drug Plan organizations that have Medicare contracts and/or Medicare-approved Part D sponsors.

Enrollment depends on the plan’s contract renewal.

Enrollment in a plan may be limited to certain times of the year unless you qualify for a Special Enrollment Period or are in your Medicare Initial Enrollment Period.

Not all plans offer all benefits. Benefits, premiums, provider networks, formularies, and plan availability may vary by carrier and location.

Limitations and exclusions may apply.

Medicare evaluates plans each year using a 5-star rating system.

We do not offer every plan available in your area.

Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Assistance Program (SHIP) to obtain information on all available options.

Available plans and plan counts are determined by ZIP code and county.

Dual Eligible Special Needs Plans (D-SNPs) are available to individuals who have both Medicare and Medicaid.

Eligibility and benefits vary by plan and service area.

Some benefits may be Special Supplemental Benefits for the Chronically Ill (SSBCI).

Eligibility is based on qualifying conditions and plan criteria. Not all members qualify.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other use categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing purposes.

This website is not part of Facebook, Google, or Meta and is not endorsed by Facebook, Google, or Meta in any way.

Facebook is a trademark of Meta Platforms, Inc.

11. Call Recording Disclosure

Calls may be monitored or recorded for quality assurance, training, and compliance purposes where permitted by applicable law.

12. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.

Continued use of our website constitutes acceptance of any updates.

13. Contact Information

If you have questions about this Privacy Policy, please contact:

MedicareJose.com

Email: [email protected]

Website: https://medicarejose.com